Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

100% Refund and Returns Policy

Refunds

We guarantee to provide accurate descriptions and high quality product as mentioned on the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 3 days time (From the date of order delivery) to report the complaint by mail us on support@iduino.co.in

Cases which require 3 Day Time report

  • We will not accept any request against manufacture damage/delivery damage, if you are not able to contact us within 3 days
  • We will Provide 100% refund on manufacture damage/delivery damage.

Cases which are acceptable even before 3 days (max 30 days)

  • Missing Items and mismatch items related requests can be accepted within a month.
  • We will Provide 100% refund for missing items or reship your products without any extra charges.

Returns & Exchange

If You have received a wrong product, you can report us on Support@iduino.co.in

WARNING!

DO NOT BROKE SEAL OF PRODUCT IF RECEIVE WRONG PRODUCT

  • We will cross-check if you have received a wrong product or not.
  • If you have received the wrong item, then we will provide a shipping label to your mail address.
  • After receiving your product, we will check product
  • If we Find Sealed Packed Product, We will exchange or make a refund for your product.

How to get Refund

  • Give Your Proper UPI ID and ACCOUNT Details. Also provide your order invoice, We are not responsible For Receiving Wrong Account Details.
  • It Will up to 7–8 days to reach refund to your account.(Sundays and holidays are not included).
  • You Can Also ask for voucher (it contains 2% extra amount than your refundable amount, it can be used to place your next order on our website), Voucher provided instantly on your mail account(max 1 day).